AbilityOS

AbilityOS provides operational software to healthcare and human-services organizations. This policy explains how we handle website, account, support, and service information.

Information we process

We process account details, organization settings, support communications, security logs, and information entered by authorized customers. Customers control the records they enter into their workspace.

How information is used

Information is used to provide and secure the service, authenticate users, support customers, deliver transactional messages, maintain audit records, and improve reliability.

Protected and sensitive information

Access is role-based and tenant-scoped. Organizations remain responsible for configuring access appropriately and entering information only when authorized. AbilityOS does not sell personal or clinical information.

Service providers

We may use carefully selected infrastructure, storage, monitoring, and email-delivery providers to operate AbilityOS. They receive only the information necessary to provide their service.

Retention and security

Records are retained according to customer configuration, contractual requirements, and applicable law. We use encryption in transit, access controls, audit logging, backups, and operational monitoring.

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